How to Volunteer on a Mental Health and Suicide Hotline

This is a critical role for volunteers, and the training and commitment can be intense

Ryan Fan
Better Humans
Published in
10 min readSep 23, 2020

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Conceptual illustration of a person faling and hands reaching out to catch them, with computer and phone images.
Image by axel2001

When the phone rang, I panicked. I didn’t know what to do. My hand started shaking, as did seemingly my whole body. It was my first call on the mental health hotline. The actual conversation didn’t go much better, since it…

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